Category: Design
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Inclusive by Design: Accessibility Principles for WordPress
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According to the last census, approximately 61 million American live with a disability. Globally, that number is approximately 1.85 billion, or nearly 1 person in 5 on the planet. The way the world does business and shares information is increasingly online. Providing equitable access is the right thing to do and it is good for…
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Understanding Your Customer Using Personas and Empathy Maps
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Solving customer problems isn’t just a contest of technology or talent. It’s often about who is doing a better job of listening to the customer. Some call this “strategic empathy.” So if you want to build a successful new product or service, understanding your customer is paramount. In this talk, we will explore the process…
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Future Proof WordPress Planning with FSE & AI
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With the introduction of the Block Editor (Project Gutenberg) and Full Site Editing, the potential for your website design seems limitless. Add in a mix of AI, and it feels like you have superpowers. Alas, it’s not that easy. Competition will accelerate, and well-planned websites that serve both customers & LLMs that power AI will…