As host to more than 500,000 websites, GreenGeeks is very aware of the energy cost of running servers, and does their best to conserve! Having replaced more than 615,000 kilowatt hours with wind power, they are creating a positive energy footprint! Twelve years in business has given GreenGeeks more than hosting expertise, it has also allowed them to truly understand their customer needs.
“At the website you can choose who you are and what you want,” Marco Berrocal explained, recommending new users visit GreenGeeks.com. “Then we can help do things for you. If you have a lot of websites we can help migrate for you.”
GreenGeeks is known for their customer support and Berrocal shared that their customer support team is trained to handle many issues so there is “no need to escalate these issues to multiple departments.” Berrocal said, “We try to solve it right there and then.”
GreenGeeks also actively encourages team members to participate in WordPress locally, through speaking, meetups and organizing WordCamps. Berrocal is on the organizing team of WordCamp Costa Rica and says speaking at WordCamps on beginner topics is one way GreenGeeks tracks what beginners need.
Marco will be speaking this weekend at WordCamp Phoenix on hooks, actions, and filters and how they can be an answer when you get stuck on something in WordPress that hasn’t already been solved with a plugin.
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