In a world of ephemeral communication channels like Slack and Microsoft Teams, it’s easy for important details, decisions, and discussions to get swept up through the constant flow of chatter. When a question resurfaces, sometimes the search tool provides quick relief and sometimes an answer feels as though it could be lost in the ether.
As a fully-remote company, we at Pagely look to continually improve how we document the day-to-day details, and in doing so, we leverage a variety of tools to achieve a balance of quick communication and clear documentation.
During this talk I will break down the actions we take to handle the firehose of information that flows through Slack and other mediums, and the lessons we learned along the way.