{"id":1867,"date":"2019-12-18T14:00:24","date_gmt":"2019-12-18T21:00:24","guid":{"rendered":"https:\/\/2020.phoenix.wordcamp.org\/?post_type=wcb_session&#038;p=1867"},"modified":"2019-12-23T17:23:26","modified_gmt":"2019-12-24T00:23:26","slug":"net-promoter-score-gauge-the-status-of-your-product","status":"publish","type":"wcb_session","link":"https:\/\/phoenix.wordcamp.org\/2020\/session\/net-promoter-score-gauge-the-status-of-your-product\/","title":{"rendered":"Net Promoter Score: Gauge the Status of Your Product"},"content":{"rendered":"\n<p>&#8220;Net Promoter Score is a one-question survey asking how likely someone is to recommend your product to their friends or colleagues. Based on those results, there are a number of things you can do with that data. You may need to triage unsatisfied customers, engage with passive customers and leverage your promoters for marketing efforts.<\/p>\n\n\n\n<p>What You Will Learn:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>How to implement Net Promoter Scores in WordPress<\/li><li>What scores mean &amp; how to evaluate them<\/li><li>Next steps for how to work with your customers<\/li><li>Ways to leverage your happiest customers&#8221;<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Net Promoter Score is a one-question survey asking how likely someone is to recommend your product to their friends or colleagues. Based on those results, there are a number of things you can do with that data. You may need to triage unsatisfied customers, engage with passive customers and leverage your promoters for marketing efforts. &hellip; <a href=\"https:\/\/phoenix.wordcamp.org\/2020\/session\/net-promoter-score-gauge-the-status-of-your-product\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Net Promoter Score: Gauge the Status of Your Product&#8221;<\/span><\/a><\/p>\n","protected":false},"author":15279213,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1581187200,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[1778],"footnotes":""},"session_track":[13411],"session_category":[],"class_list":["post-1867","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-track-1"],"jetpack_sharing_enabled":true,"session_date_time":{"date":"February 8, 2020","time":"11:40 am"},"session_speakers":[{"id":"1778","slug":"tessa-kriesel","name":"Tessa Kriesel","link":"https:\/\/phoenix.wordcamp.org\/2020\/speaker\/tessa-kriesel\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wp\/v2\/sessions\/1867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":1,"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wp\/v2\/sessions\/1867\/revisions"}],"predecessor-version":[{"id":1868,"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wp\/v2\/sessions\/1867\/revisions\/1868"}],"speakers":[{"embeddable":true,"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wp\/v2\/speakers\/1778"}],"author":[{"embeddable":true,"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wporg\/v1\/users\/tessak22"}],"wp:attachment":[{"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wp\/v2\/media?parent=1867"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wp\/v2\/session_track?post=1867"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/phoenix.wordcamp.org\/2020\/wp-json\/wp\/v2\/session_category?post=1867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}